Last updated: May 2026
Lake Norman Pet Grooming ("we", "us", or "our") operates the website at https://lakenormanpetgrooming.com. This Privacy Policy describes how we collect, use, and handle your personal information when you interact with our website or contact us about our services.
We collect information you voluntarily provide when you submit our contact form, call us, or send us an email. This may include:
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, and pages visited. This is collected through standard web server logs and, if enabled, analytics tools.
Information you submit through our contact form is used solely to respond to your enquiry or booking request. We do not use your contact details for unsolicited marketing without your consent.
If you subscribe to our newsletter, your email address is stored for the purpose of sending you periodic grooming tips and updates. You can unsubscribe at any time.
Technical information is used to understand how visitors use our website and to identify and resolve technical issues. We do not sell or rent any personal information to third parties.
Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:
You can control cookies through the consent banner when you first visit our website, and through your browser settings at any time. Declining non-essential cookies will not affect your ability to use our website.
Contact form submissions are retained in our email inbox for a reasonable period to facilitate follow-up communication. We do not store personal data indefinitely and regularly clear old enquiry records that are no longer relevant.
Under applicable Canadian privacy law, you have the right to request access to the personal information we hold about you, to request its correction, and to request its deletion where we have no lawful basis to retain it. To exercise any of these rights, please contact us at [email protected].
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any update constitutes acceptance of the updated policy.
For any privacy-related questions, contact us at:
Lake Norman Pet Grooming, 23 Cleto Ave, Nepean, ON K2G 3J6, Canada
Email: [email protected]
Phone: +1 613-886-2736